Nortel i2002 VoIP Phone

Nortel Networks IP Softphone 2050

Nortel i2050 softphone computer software telephoneFor employees that work from home or spend a lot of time on the road, the Nortel Networks IP Softphone 2050 (formerly known as the i2050 Software Phone) is an ideal choice. As long as you have a high speed internet connection, users with the IP Softphone 2050 installed on their desktop or laptop have full access to the range of business communications tools provided by their company's Nortel phone system.

Once the phone software is installed, simply connect to the internet and plug an approved headset into the USB port of your computer and you're ready to go!

You must have a Nortel Networks USB Audio Kit to use the Software Phone. The USB Audio Kit enables you to hear and speak with your callers and includes:

  • USB Headset Adapter
  • Installation Guide (English and French)
  • USB cord
  • Telephony grade monaural headset
  • Lower cordset with quick disconnect

Nortel i2050 Softphone Features:

  • Multiple 'skins' integrate with customized PC settings
  • Total transparency for mobile workers and telecommuters through IP access
  • Seamless interface with engaged applications such as Unified Messaging
  • Telephony optimized USB kit for superior audio performance
  • Multiple audio interfaces for a broad landscape of user environments
  • Audio Adapter interoperates with 3rd party devices such as an external lamp option, which is ideal for call center environments

Other Nortel i2050 Softphone Features:

  • Commonly used features such as call origination, call termination, mute, volume and message waiting indication are accessible to users via the IP Softphone 2050 and the USB audio adapter
  • Traditional telephony features such as Conference and Transfer make the IP Softphone 2050 suitable for everyday business
  • Fixed keys include copy, quit, up, down, right, left navigation keys, mute, up and down volume keys, answer, goodbye, information key, directory, inbox, outbox, services, quick dials, redial list, callers list, local directory
  • Operational from windows status bar or using keyboard shortcuts ("hotkeys")
  • Four programmable Interactive soft keys
  • Up to 12 (for call servers that offer shift key support) programmable keys for direct access to lines, features, and/or autodials
  • Three slide-out feature trays [programmable lines/features only, numbers (dialpad) only or combination with both]
  • Macro functions for programming lengthy dialing patterns boosts personal productivity
  • Powerful directory capabilities: local (stored on the PC itself) or linked to external directory (LDAP, Outlook, and Symantec ACT are supported)
  • TAPI compliance for operation with other telephony applications such as Microsoft Outlook and ACT
  • User-selectable ringer that allows the PC speakers, USB headset or Nortel Networks handset to ring for incoming calls
  • Local generation of call alerting, call progress and dialpad tones saving LAN/WAN bandwidth
  • Supports static (VPN) and dynamic (DHCP) IP addressing for maximum flexibility in administration
  • Voice Activity Detection and Silence Suppression support reduces unnecessary traffic across the WAN
  • Online help with full index search capabilities
  • USB audio kit with telephony optimized sound card ensures superior audio quality
  • Customer selectable audio interface options, including support for various 3rd party headsets as well as a Nortel Networks handset


The IP Softphone 2050 is supported by multiple Nortel Networks communication systems, including Business Communications Manager (BCM), Communication Server 1000 and 1000M, Communication Server 2100, Meridian 1 and Meridian SL-100.

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IP Softphone 2050 software by Nortel Networks with USB Headset Adapter

Call 905.356.9199 for pricing on the Nortel IP 2050 Softphone

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