Ergonomists agree that anyone who uses a keyboard or takes notes while talking on the telephone would benefit
from the hands-free relief provided be a phone headset. For these workers, the telephone headset should no longer be
considered optional equipment, but should be an integral part of the workstation design.
When you crunch the telephone handset against your shoulder and your neck, you are compressing tissues and
blood vessels and reducing blood flow. This, over time, can contribute to significant discomfort and ultimately a
cumulative trauma disorder of the upper extremities. By using a telephone headset, a correct posture can be
maintained and neck and shoulder pain avoided.
Telephone Neck Syndrome
After a while the hypercontracted muscles become irritated, cutting off their own blood supply and may
go into spasm, causing Telephone Neck Syndrome (More)
Physical Benefits of Headsets
Neck and upper back muscle tension is one of the most common ailments of office workers today. New evidence
confirms headsets are a cost-effective, preventative solution for office workers.
Headsets Improve Efficiency
...workers (with headsets) showed an overall productivity increase of up to 43% over the control group.
Why Use Telephone Headsets?
Why telephone headsets are a sound investment...
Are Telephone Headsets Cool?
"It's fun for the staff," says Old Navy spokeswoman Kirsten Maynard.
"They look cool. They feel cool." (More)
Free Your Hands With a Phone Headset
By understanding what features to look for, you should be able to find a telephone headset that is a pleasure
to use. (More)
Frequently Asked Questions
We answer your frequently asked phone headset questions...