The M2216 telephone is designed for the specialized requirements of agents and supervisors in a call center environment. The M2216 ACD can be customized for a variety of call center configurations to enable agents and supervisors to provide callers with a high level of customer service in the most effective way possible.
The M2216 ACD has a built in 2 line x 24 character display that provides vital incoming call information required by agents for customized greeting. Dual headset jacks enable supervisors to train and monitor agents' performance while they are online with a caller.
* Functionality of some features assumes availability and customer subscription to service provider offerings.
Local telephone companies: Buy Meridian 2216 phone sets at wholesale prices for your rental phones program.